CitiPark partners with APT Skidata to install ticketless parking solution
Leading car parking operator CitiPark will once again partner with parking equipment manufacturer APT Skidata to install a new ticketless, barrier-less parking solution at the car park serving commuters travelling to and from Rickmansworth station in Hertfordshire.
CitiPark has managed the car park since 2016 and completed the purchase of the freehold in June last year. The car park has a capacity of 140 spaces and is located next to the station, which has both underground and overground line access, making it a vital link for commuters travelling in and out of London.
APT Skidata will install its new ticketless system using the latest Automatic Number Plate Recognition (ANPR) technology, which does not require a barrier. A single touch-screen pay station will be installed for credit and debit card payments. Payments can also be made via the CitiPark mobile app and online, giving customers more flexibility. Season ticket options, ideal for commuters, will also be accommodated.
Customers are encouraged to complete payment before leaving the car park, but those who fail or forget to pay will be captured via APT Skidata’s INS software and a daily report of non-paying visitors will be sent to CitiPark for immediate follow up. The car park will be patrolled and will feature CCTV cameras, which are monitored 24/7 from CitiPark’s national control room in Leeds.
Peter Dowling, Head of Car Park Systems and Infrastructure at CitiPark, said: “This is the first time we are installing a barrier-less system at one of our branches. This new and cutting edge system will provide customers with a more comfortable experience, with more flexible payment options and a higher throughput of vehicles.
“We have worked with APT Skidata for many years and we enjoy an excellent working relationship. They offer a personalised approach and clearly understand us as a company, delivering high-quality and forward thinking products and systems, to ensure we create a smooth customer journey.”
Pete Brown, Managing Director at APT Skidata, believes the new ticketless system offers a number of benefits: “The ticketless system reduces both expenditure and maintenance requirements for operators, as well as helping to prevent fraud. We worked closely with CitiPark to fully understand their requirements for this location and developed the comprehensive ticketless system to give their customers greater choice.”